Terms of Service

Please read these terms carefully before using HaulLogix.

Effective Date: March 14, 2026

Important Notice

These Terms contain important information about your legal rights, including limitations of liability and dispute resolution through arbitration. By using HaulLogix, you agree to these Terms. If you do not agree, do not use the platform.

1. Acceptance of Terms

By accessing or using HaulLogix ("the Platform"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Eligibility & Registration

To use HaulLogix, you must: • Be at least 18 years of age • Have the legal authority to enter into binding contracts • Provide accurate, current, and complete registration information • Maintain the security of your account credentials • Promptly update any changes to your information For commercial users, you must maintain valid operating authority (MC/DOT numbers) and insurance coverage as required by law. You agree to provide documentation for verification upon request.

3. Verification Requirements

HaulLogix operates as a verified platform. By using our services, you agree to: • Submit accurate business credentials and documentation • Undergo identity and business verification processes • Maintain current insurance certificates and operating authority • Allow HaulLogix to verify information with third-party sources • Accept that verification status may be revoked for inaccurate information Verification status does not guarantee the financial stability, reliability, or performance of any user. Users are responsible for conducting their own due diligence before entering into business arrangements.

4. User Conduct

You agree NOT to: • Post false, misleading, or fraudulent load information • Engage in double-brokering without proper disclosure • Harass, threaten, or abuse other users • Circumvent the platform to avoid fees or bypass safety features • Use automated systems to scrape data or spam users • Impersonate other users or businesses • Share your account credentials with unauthorized parties • Post loads you do not have authority to transport • Engage in any illegal activity through the platform Violations may result in account suspension or permanent ban, and we reserve the right to report illegal activity to law enforcement.

5. Load Posting & Transportation

When posting loads: • All load information must be accurate and complete • Pricing must be transparent and honor posted rates • Loads must be legal to transport under applicable law • You must have authority to arrange transportation When accepting loads: • You represent that you have appropriate authority and insurance • You agree to transport loads according to stated terms • You must communicate promptly regarding any issues • You agree to complete required documentation (inspections, BOLs) HaulLogix is a marketplace platform. We do not take possession of cargo, arrange insurance, or guarantee completion of any transaction.

6. Payments & Fees

Subscription fees are billed according to your selected plan. All fees are: • Non-refundable except as required by law • Subject to change with 30 days' notice • Exclusive of applicable taxes You agree to: • Pay all fees associated with your account • Maintain valid payment information • Accept responsibility for any chargebacks or disputes Payment disputes between users (shippers, brokers, carriers) are between those parties. HaulLogix does not mediate payment disputes but may provide transaction records upon legal request.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: HaulLogix provides the platform "as is" without warranties of any kind. We do not guarantee: • The accuracy of user-provided information • The completion of any transaction • The reliability or performance of any user • Uninterrupted or error-free service HaulLogix shall not be liable for: • Direct, indirect, incidental, or consequential damages • Lost profits, revenue, or data • Damages arising from user conduct or third-party actions • Cargo loss, damage, or delays Our total liability for any claim shall not exceed the fees you paid to HaulLogix in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless HaulLogix, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: • Your use of the platform • Your violation of these Terms • Your violation of any third-party rights • Any content you post or transmit • Your business dealings with other users • Any cargo loss, damage, or injury related to your transportation activities

9. Termination

HaulLogix may suspend or terminate your account at any time for: • Violation of these Terms of Service • Fraudulent or illegal activity • Failure to maintain required credentials • Non-payment of fees • Any reason at our sole discretion Upon termination: • Your right to use the platform ceases immediately • We may retain your data as required by law or for legitimate business purposes • Outstanding fees remain due and payable • These Terms survive termination where applicable

10. Dispute Resolution

Any dispute arising from these Terms or your use of HaulLogix shall be: • First attempted to be resolved through good-faith negotiation • Subject to binding arbitration under the rules of the American Arbitration Association • Conducted in Detroit, Michigan • Governed by the laws of the State of Michigan Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class actions against HaulLogix. Small Claims: Either party may bring claims in small claims court if the claim qualifies.

11. Changes to Terms

HaulLogix reserves the right to modify these Terms at any time. We will provide notice of material changes by: • Posting the updated Terms on the platform • Sending email notification to registered users • Displaying a prominent notice upon login Continued use of the platform after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the platform and may request account deletion.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: support@haullogixloads.com

Phone: (313) 314-2922

Location: Detroit, Michigan, USA