Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: March 14, 2026
Our Commitment to Privacy
HaulLogix ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services at haullogixloads.com. By using HaulLogix, you agree to the collection and use of information in accordance with this policy.
Contents
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, company name, MC/DOT numbers, and role (shipper, broker, carrier, owner-operator, or dispatcher).
Verification Documents
To verify your identity and business credentials, we may collect copies of your insurance certificates, operating authority documents, and other relevant business licenses.
Load and Transaction Data
We collect information about loads you post, request, or transport, including pickup/delivery locations, vehicle details, pricing, and status updates.
Usage Information
We automatically collect information about how you use our platform, including IP addresses, browser type, device information, and pages visited.
How We Use Your Information
Platform Operations
We use your information to provide, maintain, and improve our services, process transactions, and facilitate connections between shippers, brokers, and carriers.
Verification & Trust
We use your documents and business information to verify your identity and credentials, maintaining the integrity of our verified platform.
Communication
We use your contact information to send service updates, notifications about load activity, and important platform announcements.
Safety & Fraud Prevention
We analyze account activity and user reports to detect, prevent, and address fraud, abuse, and security issues.
Data Security
Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL encryption.
Access Controls
We implement strict access controls and authentication measures to protect your account and personal information.
Secure Storage
Your data is stored in secure, SOC 2 compliant data centers with regular backups and disaster recovery procedures.
Two-Factor Authentication
We offer two-factor authentication (2FA) to add an extra layer of security to your account.
Your Rights
Access & Portability
You can access and download your personal data at any time through your account settings.
Correction
You can update or correct your personal information through your profile settings.
Deletion
You can request deletion of your account and personal data by contacting our support team. Note that we may retain certain information as required by law or for legitimate business purposes.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your notification preferences.
Contact Us
Privacy Questions
If you have questions about this Privacy Policy or our data practices, please contact us at support@haullogixloads.com or call (313) 314-2922.
Data Requests
For data access, correction, or deletion requests, please email support@haullogixloads.com with the subject line "Privacy Request".
This Privacy Policy is effective as of March 14, 2026 and will remain in effect except with respect to any changes in its provisions in the future.